Terms of Service

Terms of Service for Havaianas

Use of the Website

By accessing and using the Havaianas website, you agree to conduct yourself lawfully and responsibly. In particular, you must not:

  • Attempt unauthorized access to restricted areas of the website;
  • Damage, disrupt, or interfere with the website’s functionality, security, or operation;
  • Transmit viruses, malware, or other harmful code;
  • Copy, reproduce, distribute, or resell any of our site content without prior written permission from Havaianas;
  • Engage in any unlawful, fraudulent, or deceptive activity on the website.

Ordering Process

All orders placed through Havaianas are subject to product availability and confirmation. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Pricing errors;
  • Inventory shortages;
  • Payment processing issues;
  • Suspected fraudulent activity.

Orders are typically processed within 1-3 business days.

Shipping Details

Once processed, shipments generally arrive within 7-12 business days. Shipping charges are calculated based on your order and will be displayed at checkout before finalizing your purchase.

Returns and Refunds

If you wish to return an item, please submit your return request within 14 calendar days from the date you receive your order. Returned products must be unused and in their original packaging.

Unless the item is defective, damaged, or incorrect, you are responsible for return shipping costs.

To initiate a return, please contact our customer service at paulcimo7@gmail.com for instructions.

Refunds will be processed within 5-10 business days after we receive and inspect the returned merchandise. Refunds will be issued via the original payment method used.

Order Cancellation

You may request order cancellations within 24 hours of placing your order. After this 24-hour window, your order may already be in processing and may not be cancellable.

Intellectual Property

All content on the Havaianas website—including images, text, logos, icons, and software—is owned by Havaianas or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

Disclaimer

The Havaianas website and its services are provided "as is" and "as available" without warranties of uninterrupted or error-free operation. To the fullest extent permitted by law, all express or implied warranties are disclaimed.

Contact Us

If you have any questions regarding these Terms of Service, please reach out to our customer support at paulcimo7@gmail.com.